Version 1.0 ∙ As of September 2026
These Terms of Use apply to the Lotus Eletre X campaign landing page (the "Site").
The Site is operated by DCB – Performance GmbH, Gustav-Meyer-Allee 25, Gebäude 12/2, 13355 Berlin, Germany ("DCB"), as an authorised service provider acting on behalf of Lotus Technology Innovative Limited ("Lotus").
The Site is made available for promotional and customer engagement purposes relating to Lotus vehicles and associated services. Additional corporate and legal information is available through the Legal Notice accessible from the Site footer.
The Site provides information regarding the Lotus Eletre X and enables users to submit requests for further information, customer contact, event participation and/or test drives.
Nothing on this Site constitutes a binding offer to sell, lease or otherwise supply a vehicle or service. Any information relating to specifications, availability, pricing, performance, range, charging capability or launch dates is provided for general informational purposes only and may be changed without notice.
Vehicles displayed on the Site may include prototypes, pre-production vehicles or market-specific models.
All technical data, performance figures, dimensions, consumption data, charging times, range estimates and specifications are indicative only unless expressly stated otherwise. Official homologation, certification and market-specific figures may differ.
Only the specifications and terms contained in final contractual documentation shall be legally binding.
By submitting information through the Site:
you confirm that the information provided is accurate and complete;
you acknowledge that your request is non-binding;
submission of a request does not guarantee a test drive, vehicle allocation or further engagement;
Lotus and participating dealers reserve the right to accept, decline, reschedule or cancel requests at their discretion;
eligibility requirements, including minimum age and possession of a valid driving licence, may apply.
Test drives may be conducted using alternative or comparable Lotus vehicle models where the promoted model is unavailable.
You agree that you will not:
provide false or misleading information;
interfere with the operation, security or availability of the Site;
use automated tools, bots, scraping technologies or similar methods to access the Site without authorisation;
introduce viruses, malware or harmful code;
infringe the intellectual property rights of Lotus, DCB or any third party.
Lotus and DCB reserve the right to restrict access to users who breach these Terms.
All content available on the Site, including text, images, videos, graphics, software, vehicle imagery, trademarks, logos and branding elements, is owned by or licensed to Lotus and its affiliated companies.
Nothing in these Terms grants any licence or right to use such intellectual property other than for personal, non-commercial viewing of the Site.
Any reproduction, modification, distribution, publication or commercial use without prior written permission is prohibited.
Where you submit information through the Site, Lotus may process your personal information for the purposes of:
managing and responding to your enquiry;
arranging and administering test drives;
customer qualification and lead management activities;
transferring requests to authorised Lotus dealers;
maintaining security and operation of the Site;
complying with legal and regulatory obligations.
Your information may be processed by Lotus and authorised service providers acting on its behalf, including DCB and other contracted suppliers involved in campaign administration, hosting, customer communications and technical support.
Full information on the processing of personal data is provided in the campaign Privacy Notice, accessible from the Site footer and at the point of data collection. Cookies are governed by the Lotus cookie statement; cookie settings can be adjusted at any time via the preference centre.
To support customer enquiries and qualification activities, Lotus and its authorised service providers may use AI-assisted technologies, including voice assistants, automated communication tools and transcription services.
Where AI-supported tools are used:
human oversight remains in place;
AI technologies are used to assist customer engagement and operational efficiency;
users are informed at the start of the interaction when engaging with AI-enabled systems;
no decision producing legal or similarly significant effects is made solely by automated means.
Calls may be monitored, recorded or transcribed for quality assurance, training, compliance and service improvement purposes where permitted by law and subject to appropriate notice.
The Site may contain links to third-party websites, dealer websites or social media platforms.
Lotus and DCB are not responsible for the content, security, availability or privacy practices of any third-party websites and provide such links for convenience only.
Lotus and DCB do not guarantee that the Site will be continuously available, uninterrupted, error-free or free from security vulnerabilities.
We reserve the right to amend, suspend or discontinue all or any part of the Site at any time without prior notice.
Campaigns promoted through the Site may be modified or withdrawn at any time.
Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.
Subject to applicable law:
Lotus and DCB are liable without limitation for intent and gross negligence and for damages arising from injury to life, body or health;
in cases of simple negligence, Lotus and DCB are liable only for the breach of material obligations (obligations whose fulfilment enables the proper use of the Site in the first place and on whose observance users may regularly rely), limited to the foreseeable damage typical for this kind of use; claims under product liability law remain unaffected; in all other respects, liability in connection with the free-of-charge use of this information page is excluded to the extent permitted by law;
users remain responsible for independently verifying vehicle specifications and availability prior to entering into any purchase or leasing arrangement.
For the German campaign page, these Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer-protection provisions of the state of the user's habitual residence remain unaffected. For further campaign markets, the governing-law clause will be localised per market.
The statutory rules on jurisdiction apply.
We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (Section 36 of the German Consumer Dispute Resolution Act, VSBG).
Lotus may amend these Terms with effect for the future to reflect operational, legal, regulatory or business changes.
The latest version published on the Site shall apply from the date of publication.
For enquiries relating to the Site, users may contact DCB using the contact details provided on the Site or within the Legal Notice.